Terms of Service - Arbitrogie and Stitch

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Welcome to the Arbitrogie & Stitch online haven of odd finds and handcrafted gems! By using the Arbitrogie & Stitch website (“Site”) shop.383degrees.com hosted by 383degrees.com, you agree to follow and be bound by the following terms and conditions (“Terms of Service”) and agree to comply with all applicable laws and regulations.

1. Introduction

The Terms of Service ("Terms") outlined herein govern your access to and use of our Site, including any content, functionality, and services offered on or through the Site. These Terms also apply to your purchase of products and services through the Site.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, please do not use this Site.

a. Eligibility:

  • You represent and warrant that you are at least the age of majority in your place of residence and are legally capable of entering into binding contracts. If you are under the age of majority, you may use this Site only with involvement of a parent or guardian.

b. Site Access:

  • We grant you a limited, revocable, non-exclusive license to access and make personal use of this Site as our customer; however, you are not permitted to download (other than page caching) or modify the Site, or any portion of it, except with express written consent from us.

c. Account Responsibility:

  • If you use this Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

d. Privacy:

  • Your use of the Site is also subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

e. Communication:

  • When you use the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, or notices and messages on this Site, and you can retain copies of these communications for your records.

f. Site Modifications:

  • We reserve the right to make changes to the Site, policies, and these Terms of Service at any time and in our sole discretion. Your continued use of the Site following any changes signifies your agreement to be bound by the Terms of Service as changed.

g. Content Accuracy:

  • We strive to provide accurate product and pricing information; however, typographical errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

h. External Links:

  • Our Site may contain links to other websites operated by third parties. We do not control, and are not responsible for, the content, privacy policies, or practices of any third-party websites.

i. Compliance with Laws:

  • You agree to comply with all local laws regarding online conduct and acceptable content. You are solely responsible for the legality of your actions under applicable law.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

Should you have any questions or concerns regarding these Terms, we invite you to contact us at contact@383degrees.com prior to using our Site.


2. Use of the Site

By accessing or using this Site, you signify your agreement to be bound by these Terms of Service. The Site is available for your personal and non-commercial use. Below are some guidelines and rules pertaining to the use of the Site:

a. Permitted Use:

  • You may use the Site solely for your personal, non-commercial purposes. You agree to only access or use the Site legally and not use the Site for any purpose that is prohibited by these Terms or any applicable laws.

b. User Conduct:

  • You agree to use the Site in a manner consistent with any and all applicable laws and regulations. You will not engage in any behaviour that could interfere with or disrupt the Site or servers or networks connected to the Site.

c. Content:

  • All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of Arbitrogie & Stitch, our affiliates, partners or licensors, and is protected by international copyright laws.

d. Trademarks:

  • The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Arbitrogie & Stitch, our affiliates, partners or licensors, in Canada and other countries, and are protected by international trademark laws.

e. User Content:

  • If you post, upload, input, provide or submit your personal data to us, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise the copyright, publicity, and database rights you have in the content, in any media known now or in the future.

f. User Feedback:

  • If you submit comments, ideas, or feedback to us, you agree that we can use, disclose, reproduce, distribute, and exploit them without any restriction or compensation to you.

g. Indemnification:

  • You agree to indemnify, defend, and hold harmless Arbitrogie & Stitch, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, expenses, judgments, fines, and penalties based upon or arising out of your negligent actions, errors and omissions, wilful misconduct and fraud in connection with the participation in or use of the Site.

h. Disclaimer of Warranties and Limitation of Liability:

  • The Site and all information, content, materials, products, and other services included on or otherwise made available to you through the Site are provided on an "as is" and "as available" basis, unless otherwise specified in writing.

i. Termination:

  • We reserve the right, without notice and in our sole discretion, to terminate your license to use the Site, and to block or prevent your future access to, and use of, the Site.

j. Severability:

  • If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed sever-able from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Your use of the Site is under the assumption that you agree to abide by all notices, procedures, and usage conduct as outlined in these Terms of Service and any other policy or notice associated with the Site.

3. Account Information

a. Account Creation:

  • To access certain features or areas of the Site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. It’s important that you maintain and promptly update your details and any other information you provide to us, to keep such information accurate, current, and complete.

b. Account Responsibility:

  • You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer and mobile devices. Furthermore, you agree to accept responsibility for all activities that occur under your account or password. Should you suspect that your password or account security has been compromised, you agree to notify us immediately.

c. Account Security:

  • We strive to protect the security of your account and use reasonable measures to protect your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

d. Account Termination:

  • We reserve the right, in our sole discretion, to terminate your account, remove or edit content, or cancel orders at any time without notice if we believe you have violated these Terms of Service. You agree that we may suspend or terminate your account at any time for any reason or no reason.

e. Reviews and Comments:

  • Users are welcome to post reviews, comments, and other content; as well as submit suggestions, ideas, or questions. However, the content must not be illegal, harmful, threatening, or defamatory. It shouldn’t infringe upon any third-party rights, contain harmful software, or engage in any form of solicitation. We reserve the right to remove or edit such content.

4. Purchases

a. Order Acceptance:

  • Upon placing an order, you will receive an email acknowledging the receipt of your order. However, this does not mean that your order has been accepted. We reserve the right, at our sole discretion, to accept or decline any order for any reason or no reason at all. The contract between us for the purchase of the merchandise will not be formed until your payment has been approved by us and we have debited your credit or debit card.

b. Pricing and Payment:

  • All prices are displayed in the currency stated on the Site. We accept various forms of payment as listed on the Site. You agree to supply appropriate payment for the products you purchase through the Site, and you agree to only provide payment information that is accurate and current.

c. Sales Tax:

  • You agree to pay all sales taxes and other taxes you may be liable for in any jurisdiction arising from your purchase of products or services through the Site, to the extent not collected by us.

d. Shipping:

  • Shipping and handling charges may apply to all orders, unless otherwise specified. You agree to pay all shipping and handling charges specified during the ordering process. Additional charges may apply for extra features such as a required signature or if the shipping cost to your location significantly exceeds our standard shipping rate. We utilize Canada Post Small Business Mail for our shipments, and the shipping rates are structured based on specific weight-to-size ratios. In case the shipping fee is more than 20% higher than our standard rate, we may contact you to discuss the additional charges. If the extra charges are not agreeable, we reserve the right to cancel and refund your order.

e. Order Fulfillment:

  • We strive to provide accurate shipping and delivery timelines, but these are estimates and may change based on circumstances beyond our control. We do not guarantee delivery dates.

f. Product Descriptions:

  • We aim to provide accurate product descriptions on our Site. However, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, current, or error-free.

g. Product Availability:

  • All products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue offering certain products without prior notice.

h. Return and Refund Policy:


i. Risk of Loss:

  • All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

j. International Purchases:

  • If you order products from our Site for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the delivery reaches its destination. You will be responsible for payment of any such import duties and taxes.

5. Shipping and Returns

a. General Shipping Policy:

  • We strive to ship anywhere in the world, utilizing Canada Post Small Business Mail for our shipments. Shipping charges are structured based on specific weight-to-size ratios, with a flat rate applied for simplicity. Upon order placement, shipping and handling charges may apply unless otherwise specified. Additional charges may arise for extra features such as a required signature, or if the shipping cost to your location significantly exceeds our standard shipping rate.

b. Shipping Fee Variance:

  • In cases where the shipping fee is more than 20% higher than our standard rate due to location or other factors, we will contact you to discuss the additional charges. Should the extra charges be not agreeable, or if we encounter difficulties shipping to your location, we reserve the right to cancel and refund your order.

c. Processing and Delivery Time:

  • Orders will be processed within 1-3 days with an estimated delivery time of 3-14 days post-processing. This duration may vary depending on delays, weather conditions, or other unforeseen factors.

d. Shipping Upgrades:

  • Customers desiring faster delivery or additional services such as signature or liability protection should contact us for details and applicable charges. Rates vary, and additional charges may be necessary depending on the chosen service.

e. Return Policy:

  • Due to the unique nature of our products, all sales are considered final. However, if an incorrect item is sent, please notify us within 5 days of receipt by emailing [your email address], including your order number and a description of the incorrect item. Once verified, we'll provide return instructions, cover return shipping costs for incorrect items, and ensure you receive the correct item or a refund if the item is no longer available.

f. Refunds for Incorrect Items:

  • Upon receipt and verification of the returned incorrect item, we will promptly send the correct item. If the correct item is no longer available, a refund of the purchase price will be issued to your original method of payment.

g. Contact:

  • For any further inquiries regarding our shipping and return policies, or for assistance with shipping upgrades, feel free to contact us at contact@383degrees.com.

6. Intellectual Property

a. Ownership:

  • All content present on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Arbitrogie & Stitch or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Arbitrogie & Stitch and protected by international copyright laws.

b. Trademarks:

  • The name Arbitrogie & Stitch, the Arbitrogie & Stitch logo, and other Arbitrogie & Stitch graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Arbitrogie & Stitch in Canada and/or other countries. Arbitrogie & Stitch's trademarks and trade dress may not be used in connection with any product or service that is not Arbitrogie & Stitch's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Arbitrogie & Stitch.

c. License and Site Access:

  • Arbitrogie & Stitch grants you a limited license to access and make personal use of this Site, not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Arbitrogie & Stitch. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

d. Unauthorized Use:

  • Unauthorized use of Arbitrogie & Stitch's intellectual property, including reproduction, modification, distribution, or replication, without the prior written consent of Arbitrogie & Stitch, is strictly prohibited and may result in civil and criminal penalties.

e. User Generated Content:
  • Any content created or uploaded by you on the Site, including reviews, comments, and images, remains your intellectual property. However, by uploading or creating content on the Site, you grant Arbitrogie & Stitch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant Arbitrogie & Stitch and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Arbitrogie & Stitch for all claims resulting from content you supply. Arbitrogie & Stitch has the right but not the obligation to monitor and edit or remove any activity or content. Arbitrogie & Stitch takes no responsibility and assumes no liability for any content posted by you or any third party.

7. Offer

a. Eligibility:

  • This special offer is available to all customers who have previously placed and completed an order on our Site. It's a one-time offer per address, aimed to appreciate our customers for their patronage and engagement.

b. Redemption Process:

  • To redeem this offer, customers must contact us, indicating their interest in the special offer, along with their previous order number for verification. They should also mention the key phrase password "JellyFriends" as a testament to having read and understood our Terms of Service.

c. Offer Reward:

  • Upon verification of eligibility, customers will receive a micro crocheted item, handcrafted by us. The item will be of our choice and designed to fit within a standard envelope, ensuring it is adorable, tiny, and easy to ship.

d. Shipping:

  • The micro crocheted item will be shipped to the address associated with the verified order. We will cover the shipping costs for this special offer, utilizing standard shipping methods.

e. No Expiration:

  • There's no expiration on this special offer. Eligible customers can redeem this offer at any time post their initial order, whether it's immediately after or years down the line.

f. Limitations:

  • This special offer is limited to one redemption per address, regardless of the number of orders placed. It's our way to extend a token of appreciation while encouraging a thorough understanding of our terms and operations.

g. Contact:

  • For any inquiries regarding this special offer or the redemption process, feel free to reach out to us at contact@383degrees.com.

8. Liability and Disclaimers

a. Disclaimer of Warranties:

  • The Site and its contents are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

b. Limitation of Liability:

  • Arbitrogie & Stitch, its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or related to the use of, or the inability to use, the Site or the services provided therein.

c. Indemnification:
  • You agree to indemnify, defend, and hold harmless Arbitrogie & Stitch, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including without limitation attorneys' fees, arising from or relating in any way to your use of the Site, your conduct in connection with the Site or with other Site users, or any violation of these Terms of Service, any law, or any rights of any third party.

d. Errors and Inaccuracies:

  • We do not guarantee that the information on the Site will be accurate, complete, or current at all times. The Site may contain typographical errors, inaccuracies, or omissions, some of which may relate to pricing, availability, and product descriptions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

e. External Links:

  • The Site may provide links to external websites or resources for your convenience. However, we are not responsible for the availability of these external sites nor do we endorse the content, products, or services of such sites. Your use of external sites is at your own risk.

9. Governing Law and Jurisdiction:
  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of British Columbia, Canada. You agree that any legal action or proceeding between you and Arbitrogie & Stitch will be brought exclusively in the courts located in British Columbia, Canada.

10. Dispute Resolution:

  • In the event of a dispute arising out of or in connection with these Terms of Service, the parties shall attempt to resolve the dispute through amicable negotiations. If the dispute cannot be resolved through negotiations, you agree that the dispute shall be resolved through mandatory arbitration located in British Columbia, Canada, and shall be conducted in the English language.

11. Waiver:

  • No waiver by Arbitrogie & Stitch of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Arbitrogie & Stitch to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

12. Privacy Policy Link:

  • We respect your privacy and are committed to protecting it. Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

13. Contact Information:

  • For any questions, comments, or further information regarding these Terms of Service, or if you need support related to the Site, please contact us at:


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